[Resolved]  Poorvika Mobiles — duplicate bill issue

Website:www.poorvikamobile.com

I have some problem in my phone and its under warranty, i need the bill to avail the benefit, i went to poorvika (From where i brought my phone) which is in phoenix, they told we need to mail to [protected]@poorvika.com, but they are very irresponsible, they are not even responding to my mails.

From the showroom they should have record who is buying phones from them, they can easily provide. They are making it complicated. Please help!
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Sep 23, 2018
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

We are requesting you to keep the bill safe until the warranty period ends.

To support you further please share the below required details to the following email id.
[protected]@poorvika.com

Customer name (Invoice)
ID proof of customer (Invoice name)
Invoice given contact number
Branch Name
Brand name
Date of purchase
Model
Imei number
Payment mode
Invoice amount
& Customer Id proof

Sincerely Yours,
Customer support
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