[Resolved] Poorvika Mobiles — Extra false commitment on sd card

natarajanyes

from Jangaon, Telangana

Address:

Chennai, Tamil Nadu, 600091

It was committed to me at your nanganallur branch while purchasing vivo mobile they have committed on a sd card that it will fit in set top box. Desktop and mobile. But there is no way that it fits with desktop or sett op box. Now they say i have to purchase a separate holder costing rs. 1000. For selling a sd card extra your people have made these malpractices. Since. The sd card is opened there is no way of returning it. I wish a fair deal is made at your showroom to establish the name. My loss on purchasing a mobile at your show room is rs.950 overall i am cheated
S.Natarajan [protected]

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

Poorvika Mobiles Customer Care's response Dear Natarajan, Please requesting you to submit the SD card to branch and collect back the cash 950/- as early as possible. Thanks, Customer Support

Verified Support

Mar 30, 2016

Poorvika Mobiles Customer Care's response Dear Natarajan, Hope you got the cash back today evening, as we requested please mark the complaint as resolved. Thanks, Customer Support

Verified Support

May 05, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.