[Resolved]  Poorvika Mobiles — False promise on cash back by Salesperson

I purchased iphone on Nov 2021, but i did not get cashback till now.
mob [protected]

Now after asking several times to poorvika customer care, they said I'm not eligible, but when I checked with hdfc bank, they said merchant(poorvika) not provided the proper file..

wanted to ask you one question, if I'm eligible for 5000 cashback then why would I need that instant discount worth 1000..
Then why would your staff give us the false promise..
I could not recollect the name of the store person..may be Mani or Guna..in Ranganathan street, T.nagar.
I'm not going to take this lightly. I will escalate it.

Logically speaking i[censored] r a customer and I am asking u, do you need 5000 or 1000, what would you say ?

I already sent email to [protected]@poorvika but no proper response..