[Resolved]  Poorvika Mobiles — Fraud and bad customer relationship

Address:

Chennai, Tamil Nadu, 600001

Twice I have faced this problem. Iwent to buy 4g mobile handset and the sales person-Mr Santosh (at E A mall)forced us to buy LG magna and assured its a good resale able phone. My sister without much knowledge trusted him and bought. He also assured that if any prob he would change. Next day we went and his response was just opposite of what all he promised. Then too we said we will put more money and buy another one. He bluntly refused to deduct a min amt. He said he will give just 6000/- for a 1 day phone which we paid 14500/-. Person on the cash counter was very very rude and told him in tamil to Chuck us out. This is not the way to treat customers. We are disheartened and now all shop keepers are saying that LG has no resale value. These people are fraud and duping genuine customers. I still have the phone in the box packed as we dont want to use it.