[Resolved]  Poorvika Mobiles — Fraud selling

Hi,

I have bought SanDisk dual disk 128gb at Poorvika Mobiles Tumkur, the salesperson names Mohanakumara G informed the price will be 2900rs after discount it will be 2199.
But when it is billed it was showing as two items, one with SanDisk with 1651.69 as MRP and a Vooki sanitizer of 500ml as 211rs as MRP with cgst 167.72rs. and sgst 167.72rs together. They haven't communicated about sanitizer during purchase. When I checked the bill it contains 2 items pendrive and sanitiser. Now they are not refunding for the intentionally adding of this item. the shop person claiming it as offer price, same has been cross verified on Poorvika online website there is no such offer for which SanDisk product is sold for 1899Rs inclusive tax and Vooki sanitizer for 250Rs inclusive tax.
I want to take serious action on Poorvika Mobiles Tumkur and help me to resolve this Fraud activity.
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Dec 16, 2020
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2020
Poorvika Mobiles Customer Care's response
Dear Customer,

Thanks for sharing the issue to us.

We apologies for the inconvenience caused, surely will take necessary action against the branch and provide resolution asap.

Sincerely Yours,
Customer Support
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