[Resolved] Poorvika Mobiles — I am complaining about wrong product delivered

Madhavan Manu

Address:	641006
Website:	www.consumercomplaints.in/new_complaint

I bought a phone from poorvika mobiles ganapathy branch.they didn't told mobile phone's spec details.i came to hme and connect to my bluetooth headset its not connected.aftr tat i call to that shop they told it wont connect it had not that feature.but at the delivery timw they didn't told me this option is not available in this phone.so i asked pls change this phone.tat feature is need to must... But they didn't give proper respect.Am getting irretated about poorvika's response.pls help me its Rs.1700

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Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2016

Poorvika Mobiles Customer Care's response Dear Madhavan, We regret for the inconvenience happened. Please requesting you to forward the invoice bill copy to the following maid id [protected]@poorvika.com or call [protected] for solution. Thanks, Customer Support.

Verified Support

May 05, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.