[Resolved] Poorvika Mobiles — I was over billed

Prathap Mathiyalagan

from Bengaluru, Karnataka

Address:	600042
Website:	poorvikamobile.com

Hi,
This is Prathap, on 4th February I have purchased Lumia 550 in your showroom (Velacherry – Vijyanagar bus stand). I was billed 9, 500 INR, but when I checked in your website it say 9, 199 INR, I was over billed ~200 INR in your showroom. Let me know why it’s happened. This is really bad thing happened to me. Plz give me the explication for over billing, i need over billed money to be refund.

Name: Prathap
Date of Purchase: 4th February, 2016
PFA for Bill & poorvika website screenshot

Regard's
Prathap M
+91 [protected]

+2 photos

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Feb 15, 2016

Complaint marked as Resolved

Over billed amount refunded. Thanks Consumer Complaints. I tried to solve this issue directly with Poorvika mobiles, but i failed. CC.in helped to solve this issue.

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2016

Poorvika Mobiles Customer Care's response Dear Prathap, As our executive spoke with you, we will check and update by tomorrow. Thanks, Customer Support

Verified Support

May 05, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.