[Resolved] Poorvika Mobiles — Incorrect product specification, low quality mobile

muraliece_88

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600044

I went to Chrompet poorvika to purchase RedMi Note but there I was asked to purchase HTC desire 628 he convinced me saying tat long lasting battery and dual speaker bla bla. It's just been a month battery drains in 3 hrs and since the day I purchased the person at the other end couldn't hear me. Now poorvika and the sales person is irresponsible and not ready to replace my product. Very very worst service.

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Feb 19, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Jan 12, 2017

Updated by muraliece_88 If poorvika is really concern about this, it's better don't convince customers with fake info to sell ur old stocks.. I need my mobile to be replaced with RedMi Note 3

Verified Support

Jan 12, 2017

Poorvika Mobiles Customer Care's response Dear Customer,

Please share the invoice bill ASAP to the following mail id for further assist.

[protected]@poorvika.com

Thanks,
Customer Support

Verified Support

Jan 19, 2017

Poorvika Mobiles Customer Care's response Dear Customer,

As we asked please share the invoice bill soon, we not yet received the same.

If complaints is there in handset will get solution from respective Brand.

Thanks,
Customer Support

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Comments

Preethb

from Bengaluru, Karnataka

(Mahalakshmi layout branch) They have exposed with offers outside. But after selecting mobile they misguided me that offers are only for selected brands. Even for bajaj emi they didn't support as promised. Too bad experience. My approach of cancellation was cool for them. Is this the way they do?