[Resolved] Poorvika Mobiles — IPhone 14 plus camera issue
D
Deepigaa
from Coimbatore, Tamil Nadu
Jun 22, 2023
Apr 22, 2024
This thread was updated on Apr 22, 2024
Address:
Prozone mall - poorvika
As I have purchased Iphone 14 plus on 06 th of Jun at Poorvika which is located in Prozone mall - coimbatore. I faced issues on the front camera. The camera quality is not good, after taking the photos it's showing in black shades. So I raised this complaint to poorvika at that week itself. They told me to visit the service center and collect reports. I proceeded to the service center.also. They took 4 days to complete the diagnosis. They requested for the camera replacement but I haven't accepted that, since it's a new phone. I don't want to go for that. So they delivered notes for replacement. And also I have provided that report to poorvika. They need permission with you for the replacement. Kindly please do the needful. As I have been requesting for the past 2 weeks. Day by day I am just roaming for this. As I am living very far away. It's really hurting a lot. Kindly please help me with the replacement. I will attach all the documents which have been provided with the apple service center. I am requesting this. Please do the needful for the replacement. I will also attach one photo which has been taken on the phone. Please help me with this. And understand the situation and provide the replacement. And I will wait for your reply.
Was this information helpful?
No (0)
Yes (0)
Jul 6, 2023
Complaint marked as Resolved
Got my Replacement
Thank you for your support
Poorvika Mobiles customer support has been notified about the posted complaint.
According to the showroom end statement, The product has been replaced to you on[protected]. So, we have tried to reach your contact number which is ringing no response. Kindly resolve the issue from Indian consumer forum.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment