[Resolved] Poorvika Mobiles — Itel mobile defected piece

Praba Karan A

Nov 25, 2021

Address:

Cumbum 625516 Theni district

I have bought itel keypad mobile price rs.3000 from poorvika Mobile, cumbum-625516 branch. Purchased on 22.11.2021 at night 7:30.
Mobile not working while I checking at night at home. Next day morning (23.11.2021) at 10:30 am I have returned to the shop and ask for rectification.
Today they told that sim slot, memory slot have to be replaced, also asked for rs.380.

Without any fault from my side how could I spare extra amount for new mobile.

Kindly take immediate step to resolve this problem.
Customer name: Prabakaran A
Mobile:[protected]
Poorvika representative: Rahman
Mobile:[protected]
Itel service number: [protected]

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Jan 3, 2022

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2021

Poorvika Mobiles Customer Care's response Dear Customer,

We haved noted your complaint, surely will verify and take necessary action to resolve.

For further communciation, request you to send mail [protected]@poorvika.com.

Service Support