[Resolved]  Poorvika Mobiles — jio mobile activation issue urgently

Hi poorvika,
Two months back i have purchased jio phone in tindivanam poorvika (P) branch.

At the time of purchase, pstaff get id proof (Driving license) from me and started the activation process for jio sim.

I have waited around half an hour and there is no activation completion.

After that they told, it will take time you can wait 1 or 2 days then it will activate.
Even that time also not activated the jio sim.

After that i visited three times in tindivanam poorvika there is no proper response from them.

Finally i visited mar 2nd 2019, i went poorvika and they redirected to jio office.

In jio office i have waited 2hrs.
Jio team said: jio sim rejected, need to reactivate again. And mobile alsk having issue we will replace that also. But this will be done by 4th mar 2019. You can go now and come on 4th mar.

I totally disappointed. This is not correct way of handling customer.

Very very poor service from tindivanam poorvika.

They are not giving proper response to the customers.

Hereafter i will not go to purchase any products from poorvika showroom.

By
Customer.
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Apr 5, 2019
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
Poorvika Mobiles Customer Care's response
Dear Customer,

We unable to reach you, request you to attend call from[protected] or call for assistance.

Sincerely Yours,
Customer Support
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