[Resolved] Poorvika Mobiles — Lenovo laptop return and buy apple m1 pad

Aji29

from Aranthangi, Tamil Nadu

Jun 3, 2022

Address:

Jayamani plastics, Near laurel school,aranthangi

On 2/6/22 i (jayamani plastics and crafts [protected])bought lenovo yoga 6 ryzen laptop, the active pen gave me worst experience.but the showroom manager told me that he can't return.buying a laptop is a dream.kindly help me to light up my dream.i have good experience in poorvika service except this.it is weird to hear that a large selling company poorvika has no return policy.

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Apr 18, 2023

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2022

Poorvika Mobiles Customer Care's response Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

I have tried to call your contact number which is in continuously busy.

As we discussed previously, As per your request, the product you have purchased is having one year of service warranty provided by the brand in case technical issue customer need to visit Brand Authorized Service Center along with the Product full kit and invoice bill copy for further support. Brand has the only rights to repair or replace the device which is under warranty

In case of any service related issue kindly visit Brand Authorized Service Center or you may contact our service support @[protected].
Kindly requesting you to "Mark as resolved" in Indian consumer forum.

Appreciate your understandings

Thanks & Regards
Poorvika Escalation Team.