[Resolved]  Poorvika Mobiles — Madurai kalavasal branch

Address:

Madurai, Tamil Nadu

This day after seeing the advertisement by m/s. Poorvika in ' dinamalar', with great expectations, i had gone to poorvika, madurai kalavalsal branch to buy one brand new mobile for gifting the same to my daughter who had accompanied me on this festival occasion. After identifying the mobile, the sales people informed some free items are also available. It was bonafidely believing their words, my daughter card was swiped for the bill amount. After taking the money, we were told that free items could be given only on production of kyc documents which we do not have at that time. Further, it is very difficult to park vehicles in that kalavalsal locality and therefore we expressed our inability to make one more visit to that congested area. More so, had the sales people told this ' caveat ' earlier, we would have identified for purchase other mobile. There was total unpleasantness which ought not to exist in any purchase more particularly in a mobile which should bring only good messages/ news. Because of the unpleasantness, we great mental agony, we told the cashier to cancel ( to void ) the card transactions entered on our behalf. We hope they might have cancelled the card debit.

" purchases should be with pleasantness and not with

bitterness ' more particularly during the festive seasons

( your sales people could have offered some additional discount for the free items earlier offered but subsequently denied to us, which factor could have pacified us to some extent to accept the identified items. But, it was unfortunate, that too was not done by the kalavasal brnach )

regards,
a.Mohan
advocate, 94, law chambers, high court, madurai- 625023
res: 190-b, thirumurugan colony, g.S.T.Road, thirunagar
madurai - 625006, mob; [protected] ; mail id; [protected]@yahoo.Com

( it is only to avoid further unpleasantness this notice is sent. Please reverse the card entry )