| Address: | Chennai, Tamil Nadu |
This Balaji R from Chennai. I have bought Micromax A106- Unite 2(IMEI No.: [protected]) mobile from Poorvika Mobiles, Kelambakkam, Chennai-603103.
On[protected] with Insurance. On March[protected], the mobile has switched off suddenly and it could not be on. So, I have given the complaint to Poorvika Service centre.
They have come and received the phone with Battery, Green Color Back cover. I have followed the service center persons up to now[protected], but I could not get my mobile back yet.
Today 11-May-15 In poorvika person came and shown me the replacement phone which is not having the same color, scratch card in good condition and even no battery.
I am not hope to receive that Mobile. Now I need to escalate this problem to Micromax.
Now I need the feedback and the Nodal and Appellate Authority Officer details to escalate this issue. I am not getting a proper response from Poorvika Service Center Associates.
And also I need to Know the status of the existing Antivirus Security if I will receive the replacement mobile.
Without good condition mobile, Battery, Scratchcard and activated Anti-virus software, I am not ready to receive the Mobile.
Kindly revert back as soon as possible. Was this information helpful? | 
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