[Resolved] Poorvika Mobiles — Missbehave and rude with me being a customer | |||||
To whomsoever it may concern my name is muzamil pasha residing in bangalore rt nagar 560032 on wednesday the 27th october 2021 around 4pm i went poorvika mobiles rt nagar branch to buy a smartphone with my family once i entered the shop everyone busy with their phones including manager and one staff he wished me by saying namaste and he also started using phones when i said i[censored]r busy then please tell someone to attend the answer he replied was tell me sir iam listening from my ears with attitude behaviour which is really not acceptable i told him to show the phones around 15k i need two mobiles he wasnt aware of prices of phones nor he was aware of offers were compare to other store retailors are far better than poorvika. I has oppo a31 and ther was small crack on it were i was already getting 5k exchangee in competitor stores but poorvika was offering 1500rs by laughing from there i really got angry still he was typing msgs in whatsapp and they are personally saleing that phone and then too i was requesting them to increase the phone value or give some better offers but they are behaving like as they are giving me bank loan and non of the staffs and manager wearing masks. After coming home i called customer care to complaint and discussed them abt this matter three times they disconnect my call even they are not intrested to solve the customer queris so im taking this in a legal way and will post this in all social networking sites including youtube with a call record i really felt bad being 4yrs of customer they behaved me like in front of family which is really not acceptable ill take this to consumer court note: please find the attached photo of executive and the customer care call history screenshot and i will make sure he wont find a job in retails sector Was this information helpful? | |||||
Dec 1, 2021 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Oct 28, 2021 Poorvika Mobiles Customer Care's response Dear Customer, We regret for the inconvenience casued, will verify and take necessary action on the complaint. Service Support | |||||
1 Comment | |||||
Comments
I have a complaint on ur employee who is working in hegganahalli store mr Jayakumar ( manager) his behaviour is worst and he will speak bad language to the customers…. He will give Mis communication to the customer and he will do the false loans……. Pls take the actions
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+91 44 4399 9970
+91 44 4266 6666
Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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