[Resolved] Poorvika Mobiles — mobile phone bill duplicate copy

Malini priyanka

from Chennai, Tamil Nadu

Nov 3, 2018

Address: Chennai, Tamil Nadu, 600013

Website: POORVIKA

Sir i purchsed my phone last year from poorvika mobiles. I lost that bill copy. Now my phone is in some problem and i need bill copy to submit it to service centre. So i request you to provide me as early as possible. I'm trying to get bill copy from past few days but not getting. Please help me to get it. If you tell me the proper address i will provide you all the necessary details. Please reply fast

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Dec 4, 2018

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2018

Poorvika Mobiles Customer Care's response Dear Customer,

We regret for the inconvenience, invoice copy can be provided only for warranty devices.

If the mobile holds warranty still, please share the following details to support.

[protected]@poorvika.com

Customer name (Invoice)
ID proof of customer (Invoice name)
Invoice given contact number
Branch Name
Brand name
Date of purchase
Model
Imei number
Payment mode
Invoice amount
& A Customer Id proof (attachment)

Sincerely Yours,
Customer Support

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Comments

PRANABESH SAHA

from Ernakulam, Kerala

Nov 13, 2018

IPhone replacement .. persons change IPhone issues with poorvika company..i have experience .. One of the waste services providing in chrompet showrooms..waste service.. Don't no how to handle customer..they always commit wrong things to the customer.. I don't believe to the poorvika company..

G Gøwthäm

from Nagercoil, Tamil Nadu

Nov 20, 2018

Very worst it was only for 2 week then in the edge it was showing a gap in the mobile but the cost of the tempory glass is RS 450 but it is very worst temporary glass