[Resolved]  Poorvika Mobiles — Mobile phone repaired by poorvika

Address:	600044
Website:	www.poorvikamobiles.com

Hi, I have given my Sony xperia t2 ultra mobile phone for a service (Ear speaker problem) at your chromepet store On 7th November, your technician charged me with 1000 rs for the same.And I have agreed to pay that amount and they have returned my mobile on 14th November saying ear speaker has been changed. I have paid the cash 1000 rs and took my mobile but again the next day Ear speaker problem occured and I have returned it to them, they have assured that they will fix it and took my mobile. Then I went to check the status and your technician (Sethuraman) confirmed that mobile is still under repair and display problem has occurred while we removing ear speaker. He apologised and told me that is his mistake and he will fix it from his own money By paying for that display. Then yesterday he called and told me to collect my mobile and I went to your shop but your store manager and technician said that they couldn't fix my mobile phone and they tried to return the dead mobile to me. I have debated with them and told them it was their mistake and responsibility to fix the mobile and your store manager was so rude and denied and I have informed him I will not take my mobile phone in that condition and I asked him to fix the problem or return my mobile phone in the same condition How I have given it to them. They said they will try to fix it today or they will return it to me.Please try to intervene and fix this problem. Thanks Arun.G