[Resolved]  Poorvika Mobiles — Mobile phones

Address:Chennai, Tamil Nadu, 600024
Website:www.poorvikamobiles.com

Sir, i bought sony xperia xa ultra in the month of october..within two weeks time i was not able to hear for the other side...i went to poorvika kodombakkam branch, , they wear so negelent..i did nt got any decent responce from them, , they jest said they should go to the sony center..ur nt supposed to come here...then i brought a htc 626 in the same showroom...in the month of november..while buying i fixed a tamper glass..they promised it should be ter fr atlest 6months..it came of in two weeks time...since i ws nt n town, , i only came fr christmas..yesterday(5th dec) i wewnt to the same show room..they fixed a new tamper glass..this time they promised 1 year..today it came off..i went to the showroom..these guys were so rude to me..espacily a person named kumar..incharge of accessories..they r saying u must hv throwed the phone down, , i said no..then they r saying ur phone is bend..we cant fix the tamep glass...i asked them then u must hv given me a defective mobile..they wr quite...i ws serching fr the te store manager mr.vasanth([protected])..he cannot be contacted..then i realised i hv been fooled...my money is gone, , i hv a defective mobile...i dont know what to do...please..help me..

htc-626
imei- 1 [protected]

ime 2 [protected]
this poorivka kodambakkam branch is selling either fake are defective mobile phones..

plz..take action..in future..they should not cheat other poor people...

thanking you..
ramesh devaraj.
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Feb 10, 2017
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2017
Poorvika Mobiles Customer Care's response
Dear Customer,

Branch statement for your reference, "the device was good yesterday when fixing the tamper glass but today the display has came out from mobile".

POORVIKA is always taking great care about our customers satisfaction.

So pls collect the new tamper glass from branch tomorrow also requesting you to visit service center and rectify if there any complaint in handset before fixing it.

Thanks,
Customer Support.
Complaint comments 

Comments

I gave my headphones 20 days before for service at kovilpatti showroom. They are not responding properly. I didn't get my headphone still now. It seriously give bad opinion about the shop.

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    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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