[Resolved] Poorvika Mobiles — My Insurance Claim Pending for a Year Even after Approval

raju_thilak

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600083
Website:	Poorvika

Dear Sir/Madam,

I was following my claim for long back even after approval.
Every time they send mail that claim approved you will shortly
get the amount in your account.

But after August till date no feedback from poorvika mobile and customer care mail also bounce.

Refer the approved mail from poorvika team . No body response after that

Kindly support to get my insurance amount back.

Dear Poorvika Team,

I was totally Tired / upset following claim almost a year.

Kindly update the status

RAJTHILAK.E

From: PROTECT POORVIKA [mailto:[protected]@gmail.com]
Sent: Wednesday, August 17, 2016 10:26 AM
To: Rajthilak E
Subject: Re: Insurance claim ( File no 10860 )

Dear Sir,

I spoke with insurance office on yesterday, Your amount will credit on this week end.
Sorry for the delay.

Regards,
Saravanan S

Regards,
Neeraja
Poorvika Mobile Pvt Ltd.,

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Dec 10, 2016

Complaint marked as Resolved

My insurance settled before a Month only. Since I was following more than a year & fed up with the response I register the same & happy that after register in this forum there is immediate response. Thanks poorvika mobiles. But the settlement is very less. Initially they told that the claim will be Minimum 8000 ( I purchased mobile for 15000), But my settlement was just 3300. Thanks

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

Complaint has forwarded to concern team, they will contact you soon.

Thanks,
Customer Support.

Verified Support

Dec 10, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

Fyi.
Dear Madam,

The account has already been credited to the customer account on[protected].

Saranya – Could you please inform the same status to the customer.

[protected]:58 saravanan Settled Date of Settled :[protected]
Settled Amount : 3330
Ref No :[protected]
Claim No : FAP0011087

Regards,

Saravanan S

Thanks,
Customer support

Dec 10, 2016

Updated by raju_thilak Sorry, I got a call from Poorvika Mobiles ( Saranya) that the amount was settled in Oct.
Since I was fed up after following up to 1 year. I thought settlement was not happened.

I checked for the same and Settlement did for the same. Thanks for the immediate response.

But my settlement was seems to be very less. But atleast iam happy that settlement was done.

Thanks .