[Resolved]  Poorvika Mobiles — Need refund for Airtel dongle

Sir/ madam,

I bought Airtel dongle from karaikal poorvika mobiles on March 27th to do office work where am a IT professionalist and need data for all time to continue my work. This dongle data is not even working eventhough It showing green color tower(means tower is excellent) when I open the dongle interface, it shows only 2 lines of tower.
We went to poorvika mobiles but they route us to nearby Airtel mart where they told they done a boost up to the sim but all in vain. Still data is not working.
Again we are speaking with poorvika mobiles for refund or exchange of jio dongle which is not available in their shop.
Because of this I am not able to complete my work on time and it's extending to night.
I bought this dongle for Rs.2200/-. Hoping a refund from poorvika mobiles for the Airtel dongle I bought.

Thank you.