[Resolved]  Poorvika Mobiles — no proper response of refund amount for double swipe -reg

Address:600059

My card was double swiped while i purchased mobile on 10.032018 and got declined twice and only half of the amount was replaced and the other half amount got debited from my account though it was declined. I have been visiting the showroom in mahalakshmi nagar, tambaram for the past two weeks i am not getting proper response from their side (Poorvika mobiles) and i am not sure whether i will get my amount. At least they can provide me with necessary details so that i can approach my bank for further process for the retrieval of my amount.
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May 7, 2018
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

Please share your invoice bill and bank statement to the following email id to check and resolve.

[protected]@poorvika.com

Thanks,
Customer Support
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    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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