[Resolved]  Poorvika Mobiles — No responsibility

I have recently purchased a mobile ( oppo Reno 3) in poorvika avadi.
The customer relationship manager (kalai) promised me that he will provide me a complimentary like Bluetooth headphones or Bluetooth speaker. It been 3 months I haven't heard anything from him. I went back to the showroom and asked the information. The other guy said he's on leave and he only knew the details.
If that guy leaves the job will poorvika shut down the respective branch ?
If that guy is on leave why other person won't take the responsibility . I guess poorvika fails to retains their customer.
I never recommend poorvika in future neither of friends, relatives or my customers

Regards
Ajay
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Aug 13, 2021
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2020
Poorvika Mobiles Customer Care's response
Dear Customer,

We regret for the inconvenience caused, will verify and resolve the issue shortly.

Sincerely Yours,
Customer Support
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