[Resolved]  Poorvika Mobiles — Nokia 130 replacement more than 21 wkg days

Address:Madurai, Tamil Nadu, 625001
Website:poorvika

Sir request nokia 130 normal ph bought in your simmakkal branch dt 21.08.16, for senier citizen usage purpos, unfortunately ph not working 30th jan 17, approach yr branch people say 15 wkg days after that replacement committ, but still now not recd the replacement new phone. today call your service no contact taken time andvwait for this month end . sorry to say very wost service in poorvika i dont expact, arrange and immediatly. ph ime ref # [protected]. thans s ananth [protected].
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Mar 11, 2017
Complaint marked as Resolved 
Pls mark resolved i got it mobile.
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2017
Poorvika Mobiles Customer Care's response
Dear Sir,

We deeply regret for the inconvenience.

The delay happened due to Microsoft not because of Poorvika.

Please visit branch tomorrow for solution.

Thanks,
Customer Support
Mar 11, 2017
Updated by aananth1975
Thanks solve the issue with in 21 hrs. Thanks poorvika cni and mdu team.
Mar 11, 2017
Updated by aananth1975
Resolved
Complaint comments 

Comments

Poorvika store managers specialy Phoenix mall banglore store manager don't have manner to behave with customer, he feel he is the owner of the company,

I never expect they treat like this to customers,

They treat costomer are buggers in that way
Poorvika is mobile store is real hell.

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