[Resolved]  Poorvika Mobiles — Not giving GST (IGST) bills

I have bought I phone from Poorvika- Vijayapur branch on 24th Nov 2023 by using my interstate GST, after payment of bills store manager told he will giving the GST (IGST) bills within a week. After 1 week he replied there will cyclone in chennai bill generating getting delayed. Again after 2 week I approached to store manager and clearly he denied and told us government has changed the rules on inter state GST and they will not issuing interstate GST bills (IGST) to anyone.

If Poorvika is not ready to give the IGST bills to customer means, why should poorvika collected my GST amount ??

Please take care of this and help me to get my ITC by filing GST.

If government has changed the GST rules means, can you please share the copy of amendment.

Invoice numbers :
1. GSI/VJAY/10105
2. OA/VJAY/1354
3. OS/VJAY/434
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Apr 22, 2024
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2024
Poorvika Mobiles Customer Care's response
Dear Mr.Ramesh,

Greetings from Poorvika Mobiles Pvt Ltd!!!

In response to your concern, we would like to inform you that we are forwarding your concern to our relevant department. So, we would request you to kindly wait for some time we shall get back to you soon.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Mar 13, 2024
Poorvika Mobiles Customer Care's response
Dear Mr.Ramesh,

As we discussed over the phone, Kindly share your query through [protected]@poorvika.com email that we will check and update you.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Mar 20, 2024
Poorvika Mobiles Customer Care's response
Dear Ramesh sir,

As we discussed over the phone, we are unable to deliver IGST under Section 10(1)(c) of the IGST Act, which indicates that the place of supply is only Karnataka. According to the supply rule, we can only deliver CGST and SGST. I have included a screenshot of the act for your reference.
Kindly find and resolve the issue from Indian consumer forum.

Thanks & Regards
Poorvika Escalation Team.
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