[Resolved]  Poorvika Mobiles — oppo a71 jio offer

My sister bought an oppo a71 phone from new bel road branch. After taking home found that there was an instant jio offer of rs 1200 +, which was not explained by sales person. Later on asking again on my visit they said, sir you didn’t ask so we dint explain about that. How can a sales person say this? Actually themselves don't know about the offer and was told to come next day. Again on my visit next day it was the same irresponsible reply saying go to jio. How can you sell the phone without minimum knowledge on the product benefits? I really had very bad response from poorvika. I went to jio about the offer, they said those things need to be addressed by the company which sold the phone. How can this branch be so irresponsible?. Still i haven’t came to know about the offer. The way they behaved with me was too arrogant and very rude. I will further take this compliant to next level if this is not clearly addressed. Because i had an very rude experience from sales goons from poorvika. Because of few irresponsible people don’t spoil your brand name.

I am extremely sorry to say these there is one person who will interrupt in middle and will speak in such an provoking manner saying just go to jio and ask we are just sellers we sell the phone, we are least concerned about jio. I think this is not the way to address the customer complaints.