Hello Poorvika, This is to bring to your notice, I have visited Poorvika Mobile, Medavakkam branch Chennai to service mobile, after checking the hardware Poorvika Mobile representative Mr. Raj Kumar informed us that Display has got faulty due to water logged in, so i have requested to clear the said issue, he took couple of days to cleared the issue & charged Rs.4200, but after 2 weeks again Phone stopped responding, This time i have visited Poorvika Mobiles Coimbatore branch, After Verifying they have informed us, Mother board faulty due to fungus ( Why bcoz the Poorvika Mobile Medavakkam Branch has not done job correctly & haven't drain out the hardware before replacing Display) Now my Mobile has become useless due to unprofessional & lack of knowledge work which has cost my Mobile. looking at the condition of my mobile handset i fear that some of the internal parts has been replaced without our knowledge
Highlight of the issue is, My Phone is Useless. Because of Mother Board Fungus. And bill generated OPPO A17-K 5G but not with OPPO A78 5G, See how lack of knowledge.
Hoping for the positive response,
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Do you thinking we r a fool.. how could I tell you without repair send me the product. As u mentioned above,
"As per your request the product has returned without repair, Kindly resolve the issue from the forum."
Now clearly clarified you want to resolve the forum only not a product...
First i will ask why u r not making a call from ur side...
what you said on last call " sir please resolve the complaint we would resolve the product"
But now you are making a false statement that I have requested to return product without resolving and directly asking us to close the issue from fourm.
Thank you 🙏🙏
Now we are open to take this issue to the next level of communication with different fourm.