[Resolved] Poorvika Mobiles — Oppo a78 5g restarts very often

reginaregina

Apr 17, 2023

Address:

Tower 19 2C, Vijay Shanthi Lotus Pond

Bought on 5/3/23 from Poorvika Mobiles Kelambakkam invoice 3kela/6413.. While viewing a video if any message comes it restarts. While attending a phone call if a message or what's app message comes it restarts. I am using wifi only. Not even mobile data. Contacted [protected]. He tells to go to the service centre which is 30 km away. I bought from a shop that if any problem occurs, that Shop will help. Otherwise I could have purchased online. What is the use of purchasing from a reputed shop Poorvika.
Very bad...

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Apr 16, 2024

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2024

Poorvika Mobiles Customer Care's response Dear Customer,

Greetings from Poorvika Mobiles Pvt Ltd!!!

As we previously discussed over the call, According to your statement the product has been serviced by the respective brand authorised service centre and working fine. So, Kindly resolve the issue from Indian consumer forum.

Appreciate your understandings.

Regards
Poorvika Escalation Team.

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Comments

reginaregina

Jul 28, 2023

I gave it in an OPPO service center . I didn't use it after that. I asked Poorvika for a buy back. No response from Poorvika.Worst after sales service. Bought it for 19000/- SOLD IT FOR 10000/- ..LOSS... If I had purchased it online, sure I could have got a replacement atleast... DON'T BUY FROM SHOPS LIKE POORVIKA...