Poorvika Mobiles — oppo f11 pro

Prasannadhevi

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu, 600020

I purchased this phone on 9 th of august 2019 they said there is one gift induction stove and told me to collect on tuesday.
After continuous complains given to poorvika till today they didn't even bothur about my gift.

Poorvika is only giving wrong committments to the customer.
And this phone is not working propetly i was planned too purchased vivo but they insist to buy oppo

Was this information helpful?

No (0)

Yes (0)

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2019

Poorvika Mobiles Customer Care's response Dear Customer,

As we have been discussing, new staff has mistakenly conveyed the offer without our knowledge, even though we would like to make our customer happy.

Since the particular gift is out of stock so requesting you to visit branch and collect the similar gift asap.

Sincerely Yours,
Customer Support

Sep 10, 2019

Updated by Prasannadhevi This is not a mistake from my end.
If you give the gift without any damage and with guarantee ( there is no Physical manufacturing defect) then it is not a problem.
I was really fed up with your Poorvika service.

Sep 22, 2019

Updated by Prasannadhevi Kindly give the solution or otherwise shall I take this to public forum
My number [protected]