[Resolved] Poorvika Mobiles — pathetic customer service

Sumana John

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560048

I had purchased a mi band hrx edition on 11th april its hardly 45 days old. Now its not working. I had been to store in phoenix market city bengaluru i purchased at same place but the staff (Shrikanth) is very rude. When we buying sumthing from there they treat us very well b'coz they need sale but when we go for same product for service they treat us like begger!!! They need to understand b'coz we purchase they get paid!! Please train team properly!!

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Jun 24, 2018

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Poorvika Mobiles Customer Care's response Dear Customer,

Thanks for bringing the issue to our attention and we regret for the inconvenience.

We will take severe action against the employee once the complaint proved.

Please visit service center and share job sheet to support for earlier rectification of the complaint.

Sincerely Yours,
Customer Support