[Resolved]  Poorvika Mobiles — philips bass+she4305

Address:631501

I have bought philips bass+ she4305 earphone from gandhi road branch, kanchipuram on 27 oct 2017. The earphone has a warranty for 6 months. The earphone is malfunctioning. Therefore i contacted the branch and gave the bill and earphone for claiming warranty. The attender have thoroughly checked the earphone and said that it is perfect for claiming the warranty. But a week he said it was damaged therefore warranty cannot be claimed. I don't know what heck is happening. He checked it right when i gave. Then the damage is not made by me. It's been a month since i gave. He continues to said to come next week. And i have been going for the shop for a month. Today he said that the shop won't take the responsibility for that therefore he needs to spend his own money for giving me a new one. I want a new one this weekend otherwise i will file a complaint in the consumer court
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Jun 30, 2018
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
May 23, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

Please share invoice to support faster.

[protected]@poorvika.com

Sincerely yours,
Customer Support
May 24, 2018
Updated by Nikhil2810
I have given everything to your branch including my bill. You can contact your branch at Gandhi road, kanchipuram for the details. Everyone knows about it. Because I have been going there for a month.
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