[Resolved]  Poorvika Mobiles — phone screen guard

Address:Chennai, Tamil Nadu, 600099
Website:www.poorvikamobile.com

I purchased a screen guard for iphone 6s for 850 rs. From poorvika showroom, peravallur during february.in the 2 weeks of purchase itself, it started breaking in the sides and now it its breaking in the center. I never drop my phone down. Also, i initially wanted to buy a cheap one for around 200, but the salesperson forced me to purchase the one of 850 bucks claiming it is of supreme quality. This is the worst service and i would never recommend poorvika mobiles to my peers, and i would request atleast half the amount as refund.
Was this information helpful?
No (0)
Yes (0)
Jun 2, 2018
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
May 02, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

Thanks for writing to us and we completely understand your frustration.

Manufacturer's warranty eligible only for the devices which has been used according to the norms of the respective brand.

Obtaining screen guard or temper glass to safeguard handset from scratches and minor drop, even though it is customer response to keep the mobile safe to claim service warranty support.

We hope you understand.

Best Regards,
Customer Support.
Verified Support
May 02, 2018
Poorvika Mobiles Customer Care's response
Please contact nearby Apple Service center for further support.
Complaint comments 

Comments

Hello .I am vinayaka . I buy MINIX power bank few days back . Cost Rs1400 through debit card . actually I lost my bill in bus . Can u please send another bill .in malleahwaram 6th cross ..I need the bill so much please send me the bill as soon as..
Thanks
I have purchased MI note 5 at kumbakonam branch . I have paid at 8.00pm untill 9.30 pm invoice not prepared and your staffs were busy at their own business... It's will affect your reputation . So avoid such delay services

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Poorvika Mobiles
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    84%
    Complaints
    1163
    Pending
    0
    Resolved
    960
    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Poorvika Mobiles contact information