[Resolved]  Poorvika Mobiles — poor service and misleading

Address:

Phoenix market city, 560048

I have bought a phone from phoenix marketcity store on 20/10/2019. I repetitively asked the store guy to show more no of models so that I can choose the best one. But even after insisting so many times the guy showed me only 1 model and insisted to buy that 1 one only. Even after I told my specific requirements he did not pay attention to it and did not even bother to explain me the features. Even he told me incorrect price of the phone. I got to know that the price is higher during billing only. Later I found out that phone's speaker is not working. When I went to store to get it replaced or repair they refused to help and told me that I have to go to service Centre to get it repaired. While at the time of purchase they told within warranty period if something happens they will get it repaired. They gave me wrong address of service Centre and wasted my time and money. After a lot of insisted they send my phone to service Centre. It's been 3weeks I am going to Poorvika store to get my phone back but each time they are telling me different story and not returning my phone. Please look into it