[Resolved] Poorvika Mobiles — Poor service at all levels

vm ananda kumar

from Jangaon, Telangana

Address:

Tirunelveli, Tamil Nadu

I HV bought canvas HD plus a190 model on 27/07/14. Actual cost of the model was 12000 but tenkasi showroom officials sold the mob for rs.14200 to me. I made complaint to cust care and they returned rs.2100 instead of rs.2200. Gift offered to my model is travel bag. But the same is not delivered till date. All officials including customer care were cheating general public. We were attracted by offering gifts and discounts through media but those were fake.

In my earlier purchase also they cheated the gift. But after complaint the same got delivered.

Pls offer suitable punishment to the company.

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Mar 14, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

May 11, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.