[Resolved] Poorvika Mobiles — Product

1981joy

Jun 8, 2022

Address:

L.S.Antany, Sacred Heart College Office, Tirupattur - Tk. & Dt.

Dear sir

i have purchase headphone boat at poorvika mobiles pvt.ltd Tirupattur

it will damage within a warrantee period i ask the sales man they response its not comes within a warrantee period
i have attached the files for your reference

thanking you

+4 photos

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Feb 25, 2023

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2022

Poorvika Mobiles Customer Care's response Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

First, I would like to apologize for the troubles and frustration that you experienced lately.

Thanks for letting know us the issue.

As we discussed over the phone call, The product has been damaged, as per the brand norms Damage would not cover under the warranty. The product you have purchased is having one year of service warranty provided by the brand in case technical issue customer need Kindly requesting you to coordinate with the respective brand for further support.
Kindly requesting you to "Mark as Resolved" in the Indian Consumer Forum.

Appreciate your understandings.

Thanks and Regards,
Poorvika Escalation Team.