[Resolved] Poorvika Mobiles — reg gudiyattam poorvika outlet manager perumal irrresponsive commitment

vijaypv

from Tiruvannamalai, Tamil Nadu

Address:

Vellore, Tamil Nadu

Yesterday i made full payment for 5mobiles to gudiyattam poorvika outlet but only 4 mobiles the gave and mr perumal manager promised me the other1 mobile will be delivered within 1hr(ie: 4.30pm) but the failed to do soo. Later the rescheduled the delivery time to 7.30pm but the didnt, then again rescheduled the delivery time to 10pm but the didnt.Today morning only the called me to collect it. Am really frustrated bcoz the didnt deliver in time has promised when i made the payment.Yesterday was one of family member birthday, so i was suppossed to gift the mobile to them Hence i didnt receive the mobile in promised time am unable to gift it and am really upset of false promise made by the manager perumal .so i kindly requested him to refund the money but he responded in rude and irresponsive way.

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Mar 16, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

May 10, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.