[Resolved]  Poorvika Mobiles — Rude behaviour From Executive Suman Raj R

Address:Indiranagar

Dear Team,

Wanted to bring this to your notice when I visited poorvika Indiranagar regards to my insurance not activated the behaviour of the executive is very rude doesn't have customer ethics how to handle.

When I paid my insurance coverage premium for phone why was this not activated. Samsung customer care says its not activated.you means you just take money in the name of insurance? Why do customer needs to suffer when paid the already inspite of this there is rude behaviour and argument between the Executive Suman raj R he doesn't sound like satisfying the customer.

I'm sure you will loose the business because of this kinda of executives I'm gonna put this feedback in social media I hope this will not happen to any customer, thought poorvika is a professional store neva expected this behaviour

Invoice no QA / CMH/45

Regards,
Balaji
[protected]
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Dec 28, 2021
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2021
Poorvika Mobiles Customer Care's response
Dear Customer,

Thank you for letting us know the issue and apologize for the inconvenience caused.

We'll immediately look into the issue and resolve at the earliest.

Request you to contact [protected]@poorvika.com for further updates.

Service Support
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