[Resolved] Poorvika Mobiles — Rude with customers

9538255576

from Bengaluru, Karnataka

Address:	560082
Website:	Poorvika

Poorvika I went to one of their store near Jalahalli cross bangalore. i took LG K10 mobile their sale man motivated to bring that mobile. but its old version moblie he cheated me, next i asked for exchange. they said they will take half rate then i asked with manager Suresh babu is a useless they are rude and never give me good reason why they won't take the product back and hung up on me( not so friendly customer care). After many hours of argue sales person ready to give me a same phone with exchange option and took my mobile and nearly one day i don't get any exchange mobile. they said next day they don't have exchange offer. then i didn't get any exchange offer. that store manager is big fraud he don't know how talk with customer. i am gonna give to media for public awareness. The worst one I've seen. I read some horrible return policy about them, so i want to test that by myself.

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Jan 22, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

Please share the invoice bill ASAP for solution.

[protected]@poorvika.com

Thanks,
Customer Support.

Verified Support

Dec 19, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

As our executive and Manager spoke to you, we have noted your valuable feedback.

Thanks for your understanding.

Kindly mark the complaint as resolved asap.

Thanks,
Customer Support.