[Resolved]  Poorvika Mobiles — samsung ear-fit earphone

Address:Dharmapuri, Tamil Nadu, 636705

I have bought a earphone from poorvika dharmapuri on january 21st 2018 as that eaephone has 6 months warranty it got fault within 3 months so i returned it to poorvika shop with a bill they gave me replaced earphone without any bill after 1 month and the same problem occured in that replaced earphone also so i again returned it with the box to them but they are not responding as they didnt give any bill to me so they wont replace my product.. Not giving bill for that replaced product is your mistake not mine so i want my money back or new earphone or else i will file a case on consumer court.. Such an irresponsible service...
Was this information helpful?
No (0)
Yes (0)
Oct 13, 2018
Complaint marked as Resolved 
Thank you poorvika for focus on my complaint..I have received new earphone from poorvika shop dharmapuri now.. I am sorry for the words i have used in complaint.. My complaint has been resolved very fast.. I thought that your service is worst and i came to know that your service is tremendously very good that you are focusing each and every customer of yours.. I will be your regular customer here after and i feel very sorry for the complaint.. Thank you for sorting out my issue...
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

As per our discussion, please visit branch and meet manager for solution.

Sincerely Yours,
Customer Support
Complaint comments 

Comments

Thank you poorvika for focus on my complaint..I have received new earphone from poorvika shop dharmapuri now.. I am sorry for the words i have used in complaint.. My complaint has been resolved very fast.. I thought that your service is worst and i came to know that your service is tremendously very good that you are focusing each and every customer of yours.. I will be your regular customer here after and i feel very sorry for the complaint.. Thank you for sorting out my issue...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Poorvika Mobiles
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    84%
    Complaints
    1163
    Pending
    0
    Resolved
    960
    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Poorvika Mobiles contact information