[Resolved] Poorvika Mobiles — Samsung galaxy a7 touch problem

gowthami shanmugam

from Delhi, Delhi

Address:

Tiruvallur, Tamil Nadu

Respected sir, i am using samsung galaxy a7 for dis 1 year.two weeks back there was a problem with my touch screen.so i gave my mobile for service in poorvika mobile shop, poonamalle.ater two days a worker there gave me the mobile back and he told while cleaning the mobile he accidently broke my display.they are asking 10, 000 rupees to change my display.and they told me that dont have stalk for samsung galaxy gold display parts.i was not informed about this beforehand.nothing was informed and they broke my display but asking me to pay for dat.kindly enquire about this and please do the needful

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May 10, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

Please provide the mobile imei number details to identify and investigate for solution.

[protected]@poorvika.com

Thanks,
Customer Support.

Dec 27, 2016

Updated by gowthami shanmugam Thank u for your reply.my mobile imei no is [protected]