Poorvika Mobiles — Selling defective product - invoice no : GSI/ADY/6068

Purchased Nokia mobile from Poorvika Adyar. Dual SIM cards were not recognised in 2 faulty new devices from the new box of Nokia 110 TA1565 DS 2023.Some how both SIM cards were recognised on the third device and sold to me on 28/10/2023.Now the mobile phone is not switching on at 5/11/2023.Seems to fault device sold to me
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Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed over the phone, we would like to request that you visit a nearby Poorvika showroom with your invoice and mobile for further assistance. However, you claimed that you do not have the time to hand over the product. Kindly visit the showroom as soon as possible; we are ready to assist you.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Mar 02, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed over the phone, we would like to request that you visit a nearby Poorvika showroom with your invoice and mobile for further assistance. However, you claimed that you do not have the time to hand over the product. Kindly visit the showroom as soon as possible; we are ready to assist you.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Mar 04, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed over the phone, we would like to request that you visit a nearby Poorvika showroom with your invoice and mobile for further assistance. However, you claimed that you do not have the time to hand over the product. Kindly visit the showroom as soon as possible; we are ready to assist you.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Mar 09, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed over the phone, we would like to request that you visit a nearby Poorvika showroom with your invoice and mobile for further assistance. However, you claimed that you do not have the time to hand over the product. Kindly visit the showroom as soon as possible; we are ready to assist you. Otherwise, Kindly resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Mar 11, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed over the phone, we would like to request that you visit a nearby Poorvika showroom with your invoice and mobile for further assistance. However, you claimed that you do not have the time to hand over the product. Kindly visit the showroom as soon as possible; we are ready to assist you. Otherwise, Kindly resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Mar 12, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed over the phone, we would like to request that you visit a nearby Poorvika showroom with your invoice and mobile for further assistance. However, you claimed that you do not have the time to hand over the product. Kindly visit the showroom as soon as possible; we are ready to assist you.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Mar 14, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed over the phone, Kindly submit the device along with the invoice and let we know.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Mar 26, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed, the replacement mobile ready at the respective showroom. Kindly collect and resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 06, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed, the replacement mobile ready at the respective showroom. Kindly collect and resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 16, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed, the replacement mobile ready at the respective showroom. Kindly collect and resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 16, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed over the phone, you were stated that the replacement product has been collected but unable to resolve the issue from Indian consumer forum. Kindly check and resolve the issue asap.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 17, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed over the phone, you were stated that the replacement product has been collected but unable to resolve the issue from Indian consumer forum. Kindly check and resolve the issue asap.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 24, 2024
Poorvika Mobiles Customer Care's response
Dear Ajay sir,

As we discussed over the phone, you were stated that the replacement product has been collected but unable to resolve the issue from Indian consumer forum. Kindly check and resolve the issue asap.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
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Issue resolved with satisfaction, received replacemt. Product

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