[Resolved] Poorvika Mobiles — selling low quality and damaged product

asnjuly

from Delhi, Delhi

Address:

560076

Recently i took a mobile from poorvika jaydeva branch in bangalore. The manager was polite while selling the product and now when i saw its damaged one, once i returned home, i went next day to show this, they behaved as if its not possible to exchange.
And i took a screen guard which is such a low quality, within 8 days its broken, its like with bit force i kept my mobile on table, tempered glass is broken, i had spend 600 for this, in normal shop i would have received upto 300.

Please solve the issue or train your employees how to behave with customer.

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Nov 12, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2017

Poorvika Mobiles Customer Care's response Dear Customer,

Please share your invoice bill to the following email id for support.

[protected]@poorvika.com

Thanks,
Customer Support