[Resolved] Poorvika Mobiles — Service very badly

Premspk57

from Hyderabad, Telangana

Address:	Chennai, Tamil Nadu, 638100
Website:	Poorvika mobile pvt ltd

Hi this is prem.
April 19th I went poorvika medavakkam branch. I told to sales executive my mobile had some problems please check it he suddenly said battery week and he asked. Again I told if battery only problem ok go head or if any other problems you only take in charge. He changed battery I also paid money. But still problem is there again I asked he said charge pin problem he again asked for this problem you need to pay 400rs. Actually problem pin I asked why he changed battery and colleted money. I need solution replace battery or change pin.. finally I will say I need solutions. Here one thing is poorvika always collecting money from people's . Services not good. They motivate only money. Don't buy mobile phones from poorvika.

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Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2016

Poorvika Mobiles Customer Care's response Dear Prem, As per the discussion had our executive with you, Poorvika servicing and supporting customer always at our level best. So please requesting you collect the cash of battery by returning it to branch by today. Thanks, Customer Support

Verified Support

May 05, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.