[Resolved] Poorvika Mobiles — shine tambaram cash back issue

Kannan Kothandaraman

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600091
Website:	www.poorvikamobile.com

1. Representatives assured a cashback of 1500 on mobile purchase
2. Later after 5 months, they told on purchase date hdfc offer is not applicable
3. After 2 months of follow up on mobile & email, showroom manager promises accesories for the same
4. When u visit the showroom he will tell u iphone original products (Headset/charger) cant be purchased. Only third party accessories can be done
5. You end up in buying that non-apple product at showroom price. But it will be available in online for 50% discount.

Ex: for 1500rs promised cashback, they give you an headset of 1700rs (After u pay 200rs cash) which is 850rs in online websites.

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Apr 23, 2018

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Mar 20, 2018

Updated by Kannan Kothandaraman Informed the issue via [protected]@poorvika.in. But they replied to visit to showroom only.
So obviuosly no help.

Verified Support

Mar 20, 2018

Poorvika Mobiles Customer Care's response Dear Customer,

We request you to share the invoice bill to the following email id to support.

[protected]@poorvika.com

Thanks,
Customer Support