[Resolved]  Poorvika Mobiles — Shop manager's reckless behaviour

I recently purchased a new Ipad 9th generation at Poorvika Mobiles Shastrinagar, Adyar Chennai 6000 20 Store on March 23, 2022. Mr. Gopi, the store manager, revealed my personal information to a third party who inquired about my purchase details, and he shared the information with them without my consent. I got myself into a lot of problems because of these facts. He is unconcerned with cross-verifying with the consumer. When I contacted and told him I had been receiving calls nonstop, he asked for the invoiced pricing data under my name, so I provided him the information. I received the following response from him. As a store manager, he made no mistake in providing the customer's purchase information.
So, due to the shop manager's reckless behaviour, I'd want to return the merchandise and have all of my information removed from your database. I'd want to know the procedures for returning a product.
Was this information helpful?
No (0)
Yes (0)
Aug 3, 2022
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Oct 05, 2022
Updated by skishorekumar77
Thanks for taking initiative and resolve this issue.

Hope that this issue can't pretend in the future to any customers.
Verified Support
Oct 05, 2022
Poorvika Mobiles Customer Care's response
Dear Valuable Customer

Thanks for your valuable feed back.

Thanks & Regards
Poorvika Escalation Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Poorvika Mobiles
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    84%
    Complaints
    1163
    Pending
    0
    Resolved
    960
    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Poorvika Mobiles contact information