[Resolved]  Poorvika Mobiles — unethical behaviour-sales person sold defective phone (he did not showed me more than one phone)

Address:Thoothukudi, Tamil Nadu, 628104
Website:www.poorvikamobile.com

I went to poorvika mobiles store thoothukudi branch (Near vvd signal) 9/6/2018.
I asked to show mobiles under my rs.5000 budget. Sales person showed me only one mobile (Celkon ufeel 4g).. I asked for more mobiles but he told no more mobiles under 5000. He forced and sold me that celkon mobile.

This mobile is defective:
1) battery draining very fastly (Only lasts for 4 hours)
2) front speaker sound is very low when call (Cant hear)
3) and sales person sold this phone for rs.4800 with a waste charging stand. Actual price of that phone is rs.4599 (Mentioned in their website)
4) he did not show me mobiles under 5000 such as nokia 1, micromax bharat 4, etc
My phone number: [protected]

I want to get refund or replace my phone with nokia 1
Kindly help to me to solve my problem
+4 photos
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Jul 13, 2018
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

Please visit nearest Celkon service center and share job sheet to the below email id to support you for the same.

[protected]@poorvika.com

Sincerely Yours,
Customer Support
Jun 11, 2018
Updated by sathish1124
Sales person did not show me any other mobile phones...He forced me and sold this phone.
I want to replace my phone with nokia 1
Jun 12, 2018
Updated by sathish1124
Poorvika is the worlds worst mobile store...Dont go to this cheating store
Complaint comments 

Comments

Date of purchase 15.05.2018 bottom completely disappear like powder plastics, from Coimbatore poorvika purchased mobile cover damaged and cell phone drops without grips so cell phone also not safe

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