[Resolved] Poorvika Mobiles — Urban lyf smart watch for replacement

SAI PRASANTH S

Jul 6, 2022

Address:

No:2/1420 TNHB colony near police station thirur sevvapet 602025

I buyed the watch on January 24th I had an software issue .I gave my watch at thiruvallur poorvika on May 8th after they told we will call back you on 3 to 4 days but they didn't reach me after I am keep on calling from also there is no response.i vist on June 26 at poorvika as there is no resolve in my watch and not proper response. If any problem there they should response 3 or 4 days but when iam going ask only there are response some issue so they are cheating customer and worst response after buying the product.so I want my watch with replacement.

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Feb 25, 2023

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2022

Poorvika Mobiles Customer Care's response Dear Mr.Saiprashanth,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed through call, As per your statement that you have received replacement device from our end. And today that you will Resolved the issue in Indian consumer, Kindly "Mark as resolved".

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Jan 04, 2023

Verified Support

Jan 10, 2023

Poorvika Mobiles Customer Care's response Dear Mr.Saiprashanth,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed through call, As per your statement that you have received replacement device from our end. Kindly "Mark as resolved" in indian consumer forum.

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Jan 25, 2023

Poorvika Mobiles Customer Care's response Dear Mr.Saiprashanth,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed through call previously, As per your statement that you have received replacement device from our end. Kindly "Mark as resolved" in Indian consumer forum.

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Feb 01, 2023

Verified Support

Feb 08, 2023

Verified Support

Feb 11, 2023