[Resolved]  Poorvika Mobiles — worst service & poor quality of product

Address:Chennai, Tamil Nadu, 600011
Website:Product Service quality

I had bought the vivo v5s mobile in poorvika mobiles perambur (Near venus market) on[protected] the time of purchase the offered 5000amh power bank has compliment to me, while i try use the power bank i witness that's not in working condition, then i took the same on 07-11-17 for replacement but the told they will revert me back in a week, but so for it's crossed 1 month still i didn't get any replay from their end, regarding the same i try to reach the customer care but their response also very worst, if the brand like poorvika is not able to provide the quality stuffs has a compliment, then why you guys providing the compliments to cheat the customers, in this competitive mobile market still we believe your brand will give a the good quality and service to the customers but it's seems very disappointing us to were we trust in the wrong brand.
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Jan 9, 2018
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2017
Poorvika Mobiles Customer Care's response
Dear Customer,

We regret for the inconvenience.

As our executive spoke with you today, please bring original invoice bill to branch and collect the compliment gift tomorrow.

Thanks,
Customer Support
Complaint comments 

Comments

I'm Informing u that the staff of Poorvika stores at malleshwaram is not responding correctly. When I visited the store they used to talk oddly and they r not well mannered.

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    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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