[Resolved]  Portronics — Bad/wrong product was sent in replacement

Website:

www.portronics.com/pages/support

The product i have received in replacement is really cheap and i have to adjust the wire manually for the sound to come. And i have just received the product yesterday i. E. 7th jul. The product i had harmonic 208 black earphone was having some issues which are left ear piece stopped working, bluetooth connectivity issue etc. As the product was under warranty i had sent it for replacement but what they have sent is not at all acceptable. I am really disappointed, if indian companies like potronics does something so cheap then how can we trust them. As per current situation indian companies should give more importance to the quality of their work and product. Please help out if possible