Portronics — Complaint against portronics

Rasik Ganaie

from KULGAM, Jammu and Kashmir

Mar 13, 2023

Address: DELHI SERVICE CENTER PORTRONICS DIGITAL PVT LTD. Vaish Warehouse, Rezang La Marg, Opp. CISF Camp, Khasra no-631, Village Bijwasan, New Delhi-110061,

Website: Portornics.com

This is the complaint about portornics i have buy combo pack of keyboard and mouse wireless on 17th of Feb 2023 when I received my product that was damaged the i returned the product to their mentioned address and I have shared all details with them they told me we will send you replacement after 4-8 days now still i am waiting for their response they don't send the replacement of my product as a month has been gone so I need help and this is complaint against them

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Portronics Customer Care

Mar 18, 2023

Verified Support

Respected Consumer Forum,

We would like to inform you that we have already processed the replacement for the customer and as per the tracking details customer already received the replacement product and also refund the courier charges as well. Kindly check the below screenshots.