Portronics — Product compatibility issue

Hi Team,

I am raising this complaint in order to replace the product but company is not replying on the matter.
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Portronics customer support has been notified about the posted complaint.
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Respected consumer forum,

We want to inform you that as we have checked the details on a customer ticket number 518156 they have complained that the product is incompatible with the customer's phone. We have taken the return request & as discussed with the customer on call we have already initiated the refund to this customer.

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    +91 85 8885 0451 [WhatsApp]
    +91 95 5524 5245
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    B – 76, Wazirpur Industrial Area, Delhi, Delhi, India - 110052
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